Job Description
Greetings from Sligo Software Solutions, Inc. !!
SLIGO is a Software Development & IT Consulting company. We have around 100+ IT associates working with our esteemed clients across several domains such as IT, Banking, Healthcare, and Government.
We have an urgent requirement for Lead Salesforce Consultant (In-Person Interview) position with our client.
Role: Lead Salesforce Consultant (In-Person Interview)
Location: Jamaica, New York
Duration: 30 Months
Job ID: SLG - 19 - 11531
Client: NY State - Information Technology Services (ITS)
Description
Salesforce consultant to support new Salesforce solution
Duties
- Client Interaction & Requirements Gathering:
- Meetings with clients: Participating in discovery sessions, status updates, workshops, and Q&A sessions.
- Gathering business requirements: Eliciting needs from stakeholders through interviews, surveys, and observation.
- Documenting requirements: Creating user stories, functional specifications, and process flows.
- Presenting solutions: Explaining proposed Salesforce configurations or customizations to clients.
- Providing updates: Communicating progress, challenges, and next steps to clients and project managers.
- Salesforce Configuration & Development:
- Configuring Salesforce: Setting up objects, fields, page layouts, record types, validation rules, and automation (Workflow Rules, Process Builder, Flow).
- Customizing Salesforce: Developing custom components, Apex code, Visualforce pages, or Lightning Web Components (if in a technical role).
- Data management: Importing, exporting, cleansing, and migrating data.
- Building reports and dashboards: Creating and refining reports to meet client reporting needs.
- Testing configurations and code: Performing unit testing, integration testing, and user acceptance testing (UAT).
- Troubleshooting issues: Investigating and resolving bugs or user-reported problems.
- Project Management & Collaboration:
- Updating project management tools: Tracking tasks, progress, and time spent on activities.
- Collaborating with team members: Working with other consultants, developers, administrators, and project managers.
- Participating in team meetings: Daily stand-ups, sprint planning, and retrospectives.
- Reviewing work: Providing feedback on configurations or code developed by other team members.
- Managing scope: Ensuring that project work stays within the agreed-upon scope.
- Learning & Development:
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- Staying updated on Salesforce releases: Researching new features and functionalities.
- Learning new Salesforce products or technologies: Continuously expanding knowledge base.
- Pursuing certifications: Studying for and taking Salesforce certification exams.
- Reading industry blogs and forums: Staying informed about best practices and trends.
- Documentation & Knowledge Sharing:
- Creating and updating documentation: Developing user guides, administrator guides, and technical documentation.
- Sharing knowledge: Presenting findings or best practices to colleagues.
- Maintaining a knowledge base: Contributing to internal wikis or documentation repositories.
Mandatory Requirements
- Experience (15+ Years)
- Defines the architecture of a computerized system (i.e., a system composed of software and hardware) in order to fulfill certain requirement, including a breakdown of the system into components, the component interactions and interfaces (including with the environment, especially the user), and the technologies and resources to be used in the design.
Requirements
- This is an 100% Onsite.
- 84 Months of Experience with Salesforce Sales Cloud and/or Service Cloud configuration and administration.
- 60 Months of Experience in Demonstrated ability to design, build, and deploy custom objects, fields, page layouts, record types, validation rules, and workflow rules.
- 60 Months of Experience in Hands-on experience with Salesforce automation tools such as Process Builder and Flow.
- 60 Months of Experience in Proficiency in managing user profiles, permission sets, roles, and sharing settings to ensure data security and access control.
- 60 Months of Experience in creating and optimizing reports and dashboards to provide actionable business insights.
- 60 Months of Experience in Familiarity with the Salesforce AppExchange and the ability to recommend and integrate third-party solutions.
- 60 Months of Experience in Understanding of Salesforce data management best practices, including data loading, cleansing, and de-duplication.
- 60 Months of Experience in Knowledge of Salesforce release cycles and the ability to adapt solutions to new features and functionalities.
- 60 Months of Experience with Apex, Visualforce, and/or Lightning Web Components (LWC) for custom development.
- 60 Months of Experience in Understanding of SOQL and SOSL for data querying.
- Resume
- Copy of Candidate Identification (i.e., Driver's License//Visa and Passport if applicable)
- Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)
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