Job Description

Are you a charismatic, well-spoken professional with a natural North American accent? We’re looking for a mature, articulate voice—ideal for a semi-retired individual—to call independent restaurants and help them enroll in our free digital menu program. If you have a clear telephone presence, enjoy friendly conversation, and want flexible, part-time work from home, we’d love to hear from you.

Menu Pros is a trusted, 30+ year leader in+ providing high-quality free dine-in and take-out menus to restaurants across the U.S. and Canada. Our success is built on helping small businesses thrive, and as we continue to expand, we’re looking for driven individuals to help us grow our network of restaurant partners.

**About the Role:**

As a Customer Success Account Manager, you’ll be reaching out to independent restaurants in small town America, building relationships with owners, and offering them our proven, no-cost menu solutions. This is an Restaurant account manager position with pre-qualified and pre-built leads, excellent training, and ongoing support to help you succeed. If you’re passionate about helping small businesses and enjoy connecting with people, this is your opportunity!

**Who This Role Might Be Perfect For:**

We warmly welcome applicants from all age groups and backgrounds. This role is especially well-suited for U.S. and Canadian expats living abroad — especially retirees who are seeking flexible, meaningful remote work and enjoy engaging others over the phone. If you're looking to stay connected to your North American roots while working from anywhere, we’d love to hear from you .

**What We Offer:**

* A stable company with over 30 years of success
* Work remotely from anywhere
* Paid virtual training and unlimited coaching to ensure your success
* Access to a large, open territory in the U.S. and Canada
* Warm, ongoing support — we’re committed to helping you win

**Key Responsibilities:**

* Make outbound calls to new restaurant accounts (120+ calls per 6-hour shift)
* Build rapport and present our free menu services to restaurant owners or decision makers
* Follow up via email (using provided templates) and phone to answer questions and to sign-up accounts
* Meet or exceed performance goals

**Qualifications:**

* 1–2 years of B2B outbound cold calling or phone sales experience (preferred)
* 1–2 years of account management or customer service experience (preferred)
* Previous work-from-home experience is a plus
* Must have a clear, neutral, or American/Canadian accent — a warm, reassuring tone or seasoned voice is a plus
* We welcome applicants from all walks of life — those with life and professional experience, including grandparents, retirees, or career returners, are especially encouraged to apply
* Self-motivated, resilient, and able to maintain energy and enthusiasm on calls
* Comfortable using basic online tools (email, CRM, scripts) to mainly take notes

**Ready to Apply?**

If this role excites you and you’re ready to make a difference while earning from home ( and abroad!), we want to hear from you!

Once we receive your application, we’ll send you a short script. Please record yourself reading it — this will serve as your pre-screening step.

**_Note:_** _Applicants who do not submit a sample recording will not be considered for an interview._

Thank you and best of luck — we look forward to welcoming the next member of our growing team!

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