We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...this position is conducting a variety of short- and long-term research and validation studies that will have an impact on future hearing aid technology and bring benefit to the hearing impaired. Projects include perceptual science experiments, prototype technology evaluations...
...Requisition ID:888026 Store # :004980 Sunglass Hut MACYS Position: Full-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. Youll find a dynamic space with endless possibilities to grow your career. We are...
...role will take place at our Miami location. The role of the Roadside Technician position in our company can be broken down into one sentence... ...holidays, Tuition Reimbursement & Employee Discounts and Safe work environment On-going Training and further career advancement...
...for fair, effective, and inclusive tax dispute resolution mechanisms has never been more urgent. Ongoing negotiations toward a United Nations Framework Convention on International Tax Cooperation, alongside new processes under the Organisation for Economic Co-operation...
...Cosmetic Dermatology Registered Nurse Job Opportunity in Amherst,Ohio Job#16659451About 30 miles to Cleveland Growing practice... ...is seeking a Registered Nurse experienced in administering Aesthetics Injectables. Practice in a state-of-the-art facility. Monday...