Job Description

This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Troy, OH location. This organization operates multiple offices across Ohio and is known for its retail-focused, patient-centered approach to hearing care.

Position Overview
The Patient Care Coordinator will play a key role in the daily operations of the practice. This position requires a friendly, organized, and dependable professional who can create a welcoming experience for patients while maintaining smooth front-office workflow. We are seeking a candidate who can step in confidently and provide consistent, high-quality support.

Key Responsibilities

• Greet and check in patients with professionalism and warmth
• Answer and make incoming/outgoing phone calls  
• Schedule and confirm appointments  
• Handle patient invoicing and payment collection  
• Provide general office and administrative support  
• Perform insurance verification if needed
• Maintain accurate patient records and assist with office workflow

Qualifications  

• Prior experience in a patient-facing, administrative, or healthcare setting preferred  
• Strong customer service and communication skills  
• Ability to multitask and maintain attention to detail  
• Professional, dependable, and team-oriented demeanor
• Comfortable working in a retail-influenced healthcare environment

Compensation & Benefits

• Hourly Rate: $16–$18 (potentially higher depending on experience)  
• Vision, Dental, and 401(k) benefits  
• PTO, vacation time, and a paid mental health day  
• Access to Dave Ramsey’s SmartDollar financial wellness program  
• Monday–Friday schedule with holidays and weekends off

If you think this role could be a good fit, we'd love to chat!

Apply today!

HHR will disclose details in further conversation.

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Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry. We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries.

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Hearing Healthcare Recruiters: 714.277.6014 (Pacific Time Zone)

HearingHealthcareRecruiters.com

 

Job Tags

Hourly pay, Full time, Private practice, Work at office, Monday to Friday,

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