Job Description

Job Title: Practice Manager – Mobile Medical Group

Location: Midvale, Utah

Job Type: Full-Time

Reports To: Medical Director / Chief Operating Officer

About Us:

Mindful Mobile Medicine is a leading provider of mobile healthcare services, committed to delivering high-quality, compassionate care to patients in a variety of settings including homes, assisted living facilities, and other community-based locations. We are expanding and seeking a dynamic and experienced Practice Manager to oversee and support the operational, administrative, and clinical efficiency of our growing mobile medical practice.

Position Summary:

The Practice Manager plays a critical leadership role in ensuring the smooth day-to-day operations of the mobile medical team. This role combines operational oversight, team management, and strategic planning to ensure the delivery of high-quality care, regulatory compliance, and exceptional patient experience. The Practice Manager will coordinate with providers, administrative staff, and leadership to ensure workflows are efficient and aligned with organizational goals.

Key Responsibilities:

• Operational Oversight:
• Manage the daily operations of the mobile medical team including scheduling, logistics, provider support, and patient service coordination.
• Oversee medical assistant and administrative staff performance and coverage.
• Ensure efficient routing and scheduling of providers to maximize patient access and minimize travel time.
• Team Leadership:
• Recruit, train, and manage non-clinical staff.
• Support providers by coordinating resources, managing documentation processes, and resolving logistical or administrative issues.
• Foster a culture of collaboration, accountability, and high performance.
• Compliance & Quality Assurance:
• Ensure compliance with healthcare regulations including HIPAA, OSHA, and CMS guidelines.
• Maintain accurate and up-to-date records and reporting systems.
• Collaborate with clinical leadership to track and improve quality metrics.
• Patient Experience & Communication:
• Oversee patient communication, follow-ups, and satisfaction initiatives.
• Serve as a point of contact for escalated patient concerns or logistical challenges.
• Finance & Reporting:
• Assist in managing budgets, payroll, billing coordination, and expense tracking.
• Monitor key performance indicators (KPIs) and prepare regular reports for leadership.
• Support revenue cycle processes including prior authorizations and claims support.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business, Nursing, or related field (required).
• 3+ years of practice management or healthcare operations experience, preferably in mobile or home-based care.
• Strong understanding of healthcare regulations, medical billing, and EMR systems.
• Excellent organizational, leadership, and communication skills.
• Ability to thrive in a dynamic, field-based healthcare environment.
• Proficient in Microsoft Office Suite and practice management software (e.g., Athenahealth, eClinicalWorks, etc.).

Preferred Skills:

• Experience with mobile health delivery logistics
• Familiarity with Medicare and Medicaid billing procedures
• Bilingual (Spanish) is a plus

Compensation: Competitive salary with benefits including health insurance, PTO, and opportunities for growth in a mission-driven organization.

To Apply: Please submit your resume and a brief cover letter detailing your interest and qualifications to roryg@refinedhhh.com.

Refined Hospice and Home Health is a group of outstanding clinical and administrative staff looking to add to our growing team. Our companies passion is in taking excellent care of our staff so that they can pass that same care onto our patients.

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