Job Description

COMMERCIAL BANKING MANAGER

WHAT IS THE OPPORTUNITY?

Develops sales management and relationship development strategies to promote the revenue growth and profitability of assigned office while maintaining credit quality. Manages the ongoing sales process, including new client sales, referrals, cross sales and retention efforts of the Commercial Banking Relationship Managers and Commercial Client Services Officers. Develops business opportunities by being active in the community and maintaining positive relationships within the Bank. Creates and maintains effective relationships with Division team, ensuring that lines of communication remain open and clients are serviced at a consistently high level.

WHAT WILL YOU DO?

• Sales Management ProcessEstablishes individual sales goals and objectives for team and creates an environment that encourages team members to develop profitable relationships and focus their efforts on achieving highest levels of performance. Ensures that relationship development plans are created, implemented, and monitored for each client or prospect. Conducts progress meetings to review results to goal and provides alternative strategies to ensure individual and team goals are met. Redirects team members’ efforts when necessary and helps them achieve their performance objectives.Manages the ongoing measurement, tracking, and reporting of team sales activities and performance metrics.Implements client strategies for both new and existing clients.Regularly accompanies Commercial Banking Relationship Managers on key client visits and assists them with closing deals. Conducts an annual review of all client relationships to ensure that clients are properly assigned. Monitors relationships to ensure that cross-sell activities and retention efforts are maximized and that client satisfaction is maintained.
• Staff ManagementHires, terminates, develops, coaches, and motivates team members; identifies staff development needs and provides educational/training opportunities.Maintains appropriate staffing ratios and manages resources to optimize client support and unit profitability.
• Credit Quality and ComplianceInterfaces with Credit Administration and Credit Manager to ensure credit quality and compliance strategies are implemented and the process is efficient and effective.Insures accurate and timely risk identification.Monitors the loan and credit process. Reviews all final credit structure and recommendations before hand off to Credit Administration.Works with Credit Manager and Relationship Manager to approve credit transactions that meet client needs and ensures consistency with the credit quality standards and operational compliance requirements of the Bank.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Minimum 10 years of banking experience required.
• Minimum 5 years in a Commercial Lending Experience required.
• Minimum 5 years of management experience required

Additional Qualifications

• Demonstrated sales and relationship management ability.
• Excellent understanding of all bank products and services applicable to target client segment.
• Excellent knowledge of commercial credit policies/procedures and risk management techniques.
• Excellent skills of motivating staff and assisting in the creation and achievement of individual and team goals.
• Willingness and ability to communicate with staff so that everyone feels informed at all times.
• Perception as a trusted advisor by both the staff and the client.
• Strong strategic skills that will assist the staff in creating strategies for each client.
• Strong interpersonal skills to effectively interact with all levels of internal and external clients and Bank colleagues to achieve results

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $141,830 - $263,408 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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