ITSM Product Manager or Product Owner with ServiceNow SAFe module Job at Pantar Solutions inc, Grand Rapids, MI

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  • Pantar Solutions inc
  • Grand Rapids, MI

Job Description

We are an Information Technology and Business Consulting firm specializing in Project-based Solutions and Professional Staffing Services. Please have a look at below position which is with our Client and let me know your interest ASAP. I would really appreciate if you could send me your MOST RECENT UPDATED RESUME :

Job Title: ITSM Product Manager / Product Owner with ServiceNow's SAFe module Exp.

Location: Grand Rapids, MI must be willing to work onsite M-W || Need USC or GC only || W2 only

Long Term Contract

Need strong ITSM Product Manager / Product Owner with ServiceNow's SAFe module Exp.

Consultant LinkedIn profile must have been created before 2018/2019

Need 5+yrs of IT Exp. Profiles

We are seeking a Product Owner to support our ITSM processes while driving the execution of work tracked in ServiceNow's SAFe module. The ideal candidate will collaborate with stakeholders, manage the product backlog, and guide the delivery of value across our IT organization.

Key Responsibilities
Collaborate with users and stakeholders to define product requirements
Develop and communicate a clear product vision
Create and maintain a product roadmap aligned with business goals
Prioritize and manage product backlog items
Oversee design and development throughout the product lifecycle
Write detailed Epics, Features, Stories, and Tasks in ServiceNow
Lead organizational change management efforts to ensure adoption
Participate in Scrum meetings, sprints, and agile ceremonies
Provide continuous feedback to enhance product value

Qualifications & Skills
2-5 years of relevant experience as a Product Owner
Strong understanding of ITSM processes and ServiceNow SAFe module
Experience in Agile methodologies and Scrum
Excellent communication and stakeholder management skills
Ability to drive organizational change management
Problem-solving mindset and ability to work independently

Preferred Qualifications
Certification in Scrum Product Ownership or SAFe Framework
Experience working in Enterprise IT environments
Knowledge of ServiceNow platform & ITIL best practices

The ideal candidate for this role has 2 to 5 years of relevant work experience. As part of their role on a product team, a successful Product Owner should fulfill the following duties and responsibilities:
- Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements
- Defining the vision for the team's product
- Creating a product road map based on this vision
- Managing the product backlog and prioritizing them based on changing requirements
- Overseeing all stages of product creation including design and development
- Developing user stories
- Monitoring and evaluating product progress at each stage of the process
- Liaising with the product team and end-users to deliver updates
- Participating in Scrum meetings and product sprints

Thanks & Regards,

Babu

Pantar Solutions Inc

1908 Cox Rd, Weddington, NC 28104

Email: babu (dot) s (at) pantarsolutions (dot) com

Job Tags

Contract work, Work experience placement, Immediate start,

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