Customer Service Representative Job at Kelly Services, El Monte, CA

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  • Kelly Services
  • El Monte, CA

Job Description

Kelly Services is seeking a **Customer Service Representative** for a leading metal parts manufacturer in El Monte, CA. This temp-to-hire opportunity is perfect for a highly organized, detail-oriented professional with a background in customer service in manufacturing or industrial environments. If you thrive in fast-paced settings, are familiar with ISO9001/AS9100 standards, and are ready to contribute to a team that supports the aerospace industry, we want to hear from you! **Location:** El Monte CA 91731 **Schedule:** Monday-Friday 6am-2:30pm with overtime as required **Pay:** $18.00-22.00 **What You'll Do** As a CSR, you'll serve as the direct point of contact for customers-managing quotes, orders, and service issues while ensuring exceptional support from start to finish. Primary Responsibilities: + Process and manage incoming/outgoing quotes to meet customer deadlines. + Enter customer purchase orders into the ERP system with a focus on compliance (AS9100 Risk Analysis). + Maintain accurate records of quotes, orders, and customer databases. + Coordinate order changes, delivery updates, and status reports. + Act as liaison between customers and internal departments (engineering, inspection, shipping, etc.). + Assist with reception duties, mail/fax routing, and administrative tasks. + Support accounting with collections and customer inquiries. + Participate in internal audits, 6S, and continuous improvement initiatives. **What You Bring** + Minimum 3 years of customer service experience, including manufacturing or industrial experience. + Strong administrative, communication, and organizational skills. + Proficiency in Microsoft Office (Word, Excel, Outlook, Access, PowerPoint). + U.S. Person (per ITAR/EAR regulations). + High school diploma or equivalent. + Experience with ISO9001/AS9100 or working with aerospace OEMs is a major plus. + Familiarity with ERP systems and customer database management preferred. + A team-first attitude, punctuality, and attention to detail. **Why You Should Apply** + Grow with a stable, industry-leading company. + Temp-to-hire pathway to long-term employment. + Opportunity to contribute to high-precision manufacturing supporting the aerospace sector. + Collaborative, safety-conscious environment. **Ready to launch your next career opportunity?** Apply now to join a trusted manufacturing team through Kelly Services and build a future you can be proud of! Contact Jess Frias jesf499@kellyservices.com for more information. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Put your skills to work. There are a lot of different light industrial jobs out there. Kelly ® Professional & Industrial recruiters are focused on only offering opportunities with companies that provide competitive pay, safe work environments, and cultures that recognize your value. Whether you're looking for flexible shifts, performance bonuses, or a progressive work culture-we're dedicated to finding the very best opportunities for you. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Job Tags

Holiday work, Temporary work, Local area, Flexible hours, Monday to Friday,

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