Appointment Scheduler Job at Farris Jeep, Jefferson City, TN

U0xCYUh0UW1kcDFGNEpjdU9OQlliRzRSNWc9PQ==
  • Farris Jeep
  • Jefferson City, TN

Job Description

Service Department Scheduler / Coordinator – Farris Motor Company

Location: Jefferson City
Department: Service Department
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. (No weekends, no required overtime)
Compensation: Weekly paycheck, benefits, and paid training

About the Role

The Service Department Scheduler / Coordinator plays a key role in growing our service business by managing inbound calls, making outbound follow-up calls, and setting clear, specific appointments for our service departments across multiple locations.

This position is ideal for someone who enjoys helping people, communicating clearly, and staying organized in a fast-paced environment.

What You Will Do

  • Handle a high volume of inbound calls to schedule service appointments for multiple locations

  • Ask strategic questions to determine which service department can best serve each guest

  • Make outbound calls to:

    • New prospective customers

    • Existing customers for service reminders and follow-ups

  • Professionally overcome objections and guide guests toward scheduling a visit

  • Recommend appropriate services based on the guest’s needs and vehicle condition

  • Confirm scheduled appointments to improve show rates

  • Compose professional emails to current and potential customers

  • Verify and update customer contact information on every call

  • Use multiple computer systems and screens simultaneously to document and manage appointments

Why Choose Farris

Farris Motor Company is one of the ten oldest Chrysler Dodge Jeep Ram dealerships in the country. We have been owned by the same family for over 90 years and have been voted the number one service facility in the area every year since 2014.

As a family-owned dealership, we focus on people, not corporate bureaucracy. Your manager is committed to helping you succeed and maximize your earning potential, and our leadership is directly involved in supporting your growth and removing obstacles to your success.

Benefits

  • Weekly paycheck

  • Monday–Friday schedule, 8:00 a.m.–5:00 p.m.

  • No weekends and no required overtime

  • Paid training

  • Paid holidays and vacation

  • Healthcare benefits

  • Matching 401(k)

  • Family-oriented work environment where we genuinely care about our team

What We Are Looking For

  • Previous customer service experience preferred

  • Automotive knowledge is helpful but not required

  • High level of professionalism in all interactions

  • Strong organizational and problem-solving skills

  • Excellent interpersonal, written, and verbal communication skills

  • Strong computer and internet proficiency

  • Enthusiastic, self-motivated, and willing to learn

  • Reliable, with a strong work ethic and a drive to achieve results

  • Automotive industry experience is a plus, but not required

Apply Today

This position is available now and needs to be filled immediately.
If you are looking for a stable, Monday–Friday position in a professional, supportive environment where your efforts directly impact customer satisfaction and business growth, we invite you to apply and join the Farris Motor Company team.

Job Tags

Weekly pay, Full time, Immediate start, Monday to Friday,

Similar Jobs

America's Best

Licensed Optician Job at America's Best

 ...their best. We help people by making quality eye care and eyewear more affordable and accessible. Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb... 

Gotham Health/Morrisania

OB/GYN Physician Job at Gotham Health/Morrisania

 ...Description Physician Affiliate Group of New York (PAGNY)is adding an OB/GYN physician to the group at NYC Health + Hospitals/Gotham Health, Morrisania, an ambulatory FQHC community-based practice . Located on 1225 Gerard Avenue in the Bronx, Gotham Health/Morrisania... 

Tahoe Truckee Waldorf

Grades Teacher - 6th Grade Job at Tahoe Truckee Waldorf

 ...looking for those with an avid commitment to growing their career as a Waldorf teacher, as well as those who deeply enjoy educating children in the outdoors. We offer the amazing benefit of being located in the Sierra Nevada Mountains in Truckee, CA. We are surrounded by... 

The Ohio State University Wexner Medical Center

Physician - Department of Neurology, Division of Neurohospitalist/Tele-neurology, Neurohospital... Job at The Ohio State University Wexner Medical Center

 ...profile as it will transfer to your application. Job Title:Physician - Department of Neurology, Division of Neurohospitalist/Tele-...  ...offering neurology expertise to our community hospitals via telemedicine. Academic rank and track commensurate with academic record and... 

Sisters of St. Joseph

Security Guard- Per Diem Job at Sisters of St. Joseph

 ...union with God and one another. POSITION SUMMARY: As a Security Guard you will be responsible for ensuring the safety and security...  ...to work shifts other than assigned when necessary, including nights, weekends, and holidays. Work Environment The role involves...